Having the same issue. Spent 3 hours talking to 3 different product support techs. They understand the issue but couldn't provide a fix. May pay to upgrade to the tax advisor option and see what they say. If it's a bug I'll make a case for a product cost refund.
IT-201 Line 9: $0 ; Line 10: $68K (My NYS pension amount from 1099-R box 2A) ; Line 26: same as line 10. All good to this point but out of nowhere Line 29 is $20K.
