1099-R IRA distribution beneficiary box 12a

This section keeps "needing my review" 

On my hard copy 1099-R form I received in the mail I don't have a 12a box. I only have a 12 box which is "FATCA filing requirement" and the box is not checked. I have a dollar amount in box 1 "gross distribution". I also have a dollar amount in box 14 witch is less then the amount in box 1. 

 

Now on Turbo Tax "Check this Entry" 

"Form 1099-R (Wells Fargo Clearing Services, LLC): Box 12a For electronic filing, New York State withholdings can not be greater than or equal to gross distribution or state distribution. " Then it says box 12a is the same dollar amount that is in box 14 which is way less than the gross distribution. 

 

I don't know what to do because I don't have a 12a box on my hard copy. When I delete the amount in box 12a on my computer it drops by state refund down by $693!! 

 

Please HELP