Retirement tax questions

Okay, I have followed the instructions regarding the above subject, and have the federal return correct.  However, when e-filing the NY State return, I am getting an error because the amount of state tax withheld (which I am trying to recover), exceeds the amount in the state distribution box or gross distribution.  I entered the information exactly as stated on the 1099-R, which had 612.00 state income tax withheld, and no amount in the state distribution box.  How do I fix this to be able to continue to file electronically?