Shame on TurboTax! They do not respond on facebook AT ALL, except for automatic messages of bots. Foreigners from Europe are unable to get in touch with them without purchasing abroad an American phone and getting a US phone number (impossible).
If you look at their facebook page, it's a wall of shame! It's full of complaints. They are tripping their customers over.
Here, the "experts" have ready made answers that do not help anyone, but they pretend they do. This is a big scam. Nobody has helped me removing my account from abroad. In fact, it is admitted here on the forum, that foreigners are lured here thinking that they can use TurboTax, when in fact in many instances they shouldn't. Stay away from this fraudulent service and report it to the authorities.
