There are thousands of tax items the software can handle. The program simply cannot ask each person if they purchased energy efficient windows and all the other questions. You must know your forms and what you did. We have a search for forms. If you type 1095-A into the search glass, it takes you to the section you need.
I am sorry that you had difficulty inputting your forms and that the effects are frustrating.
We do have an accuracy guarantee. However, it only covers our mistakes.
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