Retirement tax questions

There is something wrong with the NY State and City Education pensions ... I have a call into support now but it is showing up as taxable in NY state as well when it never was when I went back to 2018 program, it had changed my entry to US Government (pension) so I think whatever is wrong is something they did in an update.  From what I can read it should Not be taxable in NY (sorry not sure about PA)