How to handle Survivor Benefits from Civil Service Retirement System?

Hi.  My father passed away in 2018 and my mom had a professional do her 2018 taxes.  I'm now trying to do her 2019 taxes.

 

My father was an employee in the Government Civil Service Retirement System (CSRS).  The 1099-R has:

  box 1: 39372.00

  box 2a: UNKNOWN (yes, it has "UNKNOWN")

  box 4: 1497.60

  box 5: 2920.05

  box 7: 4 - Death-Benefit

  box 9b: 85633.00

There is not a box 2b, so I don't know if I should "check the box" for Taxable amount not determined.

 

Does anyone know if the full amount in box 1 is taxable?  If not, how can I calculate or have TurboTax calculate the taxable amount?  How do boxes 5 and 9b enter the computation?

 

Thank you.  Any help would be appreciated!