Retirement tax questions

IRS free edition Mac High Sierra 10.13.6  I don't know if I got past it or not, or just around it, but I finished. I didn't owe or get a refund, so doesn't affect me except for the aggravation and time consumption, but  this needs to be fixed...how to they let this go on and on without fixing?? Also, the help popups sometimes worked, and sometimes refused to open or popup, randomly, so that was another aggravation. I will choose a different free option next year because this is no way to do one's taxes.   Thanks so much for your suggestions.