If these two W-2s have different EINs and are assigned to the same person and are not part of a PEO (Professional Employer Organization), then the software would create an entry on Schedule 3 for the excess SS tax withheld.
We see questions about this, and the issue is always that the EINs are the same or the W-2s were assigned to different spouses or the W-2s were from a PEO.
There is no bug that we are aware of.
Unfortunately, since we cannot see your return here in the Community, there is no way for us to know what on your return is causing this result.
You can try deleting and re-adding your W-2s in case there is something odd in them (did you auto-import them, then please delete them and re-add them manually), or call for support where the agent on the phone can actually see your return.
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