I got through this way prior to Covid. Now - however - it appears that you can’t actually talk to anyone there. I need to speak to someone bc my taxes were messed up and I need to know the status...NOTHING ONLINE is useful/helpful in my case. At this rate I’ll be lucky to get my tax refund and stimulus by Christmas. How are we supposed to get through to someone for assistance with either issue if no one is taking calls there? It’s absurd.
