You can print and mail the Illinois state return and see if you can e-file the federal return. When you are doing the review, you need to ignore the review issue regarding the state Payer's ID.
I know Illinois exempts nearly all retirement income however only for qualified plans.If he is receiving retirement income only from India, it would not be a qualified plan.
The other option is to enter the income as other miscellaneous income:
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Open your return in TurboTax
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Click on Wages & Income
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Scroll down to All Income
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Scroll down to Less Common Income
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Scroll down to Miscellaneous Income, 1099-A, 1099-C
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Click start
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Scroll down to Other reportable income
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Answer yes
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Enter retirement income description and amount
Hope this works for you.
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