The length of time to process a tax return depends on the forms in the tax return, whether if was e-filed or mailed, and whether the IRS needs more information to process the tax return. If the IRS needs more information, you will receive a letter in the mail with the request.
Because of the COVID-19 situation, the IRS has temporarily suspended phone services until further notice. This suspension doesn’t affect online services, refunds, or stimulus payments.
For any processes that require you to direct customers to the IRS, please let them know phone services are unavailable at this time but they can visit IRS.gov as it’s fully operational and remains the best source of information.
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