I filed for a refund for TurboTax Premier CD twice w attached receipt, received refund request number twice and both denied lol. So I called got a work number so I could get a refund, call got cut off and never got an email w the work number- I wrote it down but not much use if it’s not in the system. This just keeps getting better. I truly am sad for Intuit. Used TT for 10 years and their office software Quickbooks for bill payable and quarterly taxes for numerous years. I brought the package and CD back to Costco today so I am officially done with this. Sincere wishes that TT fixes this and that others find resolutions. My heart goes out to the last minute Annie’s that will get quite a surprise if the import is not fixed by then.
