None of my Fidelity tax data would import this year. I have used TurboTax for years. I called support at Fidelity and they confirmed numerous people having the same problem I called support at TurboTax and was connected with a lady who had no clue. When she contacted her supervisor, that person also did not know. They entered a work # order but the work order was closed for no reason 2 hours later.
I spent hours and days, clearing cookies, clearing any blocks, rebooting.... no help. Now I want a refund for the product and despite enclosing the receipt etc everything, case was denied and closed. NEVER had a problem before.....!!! GOOD LUCK! Feel like it is the "new" work ethic or maybe Intuit was taken over??!!??
