Pretty discouraging.... tried again this evening "in case"! Considering a request for a refund as I may just give it to an accountant moving forward. Importing has always worked before. I agree the person I spoke to had NO CLUE and NO apparent resource. I was hopeful after they opened a work ticket but later they cancelled it requesting I call back if I continue to have problems. Seems like no one is knowledgeable or resourceful anymore. No way can I enter 100's of pages manually.
