Import not pulling in any stock transactions-Fidelity or Vanguard

Imported 1099's yesterday and there are no stock transactions for either my Fidelity or Vanguard account.  I can see them on the 1099 that each account has published.  Just talked to tech support and they said if the import didn't pull them in, the only option is to manually enter them into Turbotax.  Anyone else have this problem?