I HAVE THE ANSWER....
It's definitely a TT issue and it basically involves the screen resolution and scale. A TT representative gave me the idea of playing with my screen resolution. I usually use a very high resolution so I lowered to 800X600 which created a really large pop-up but it did come through. It still would not allow me to enter the login and password but at least I can see the box. Next I started increasing the resolution to 1280. I then started playing with the scale and the boxes went live when I reduced it from 150% where I usually keep it to 100%. Everything worked and I was able to download my Fidelity transactions.
