When following my steps the 4797 was completely removed. I would ask that you start fresh to follow my instructions to remove the data about sale, then run the following instructions before you start to review each asset again. Check Forms mode to be sure Form 4797 is gone. If that doesn't work, you may need to contact us.
Clear your cache and cookies. It handles many issues that seem nonsensical on a regular basis.
- Close your TurboTax return first.
Watch to be sure you are selecting 'all time' as example. Do not use selections like 'last hour' for those browsers that give you options.
Start the steps again beginning at #4. Remember you must say 'Yes' to 'The item was sold, retired,...... etc.) then enter the date retired.
If after this process, if you are still having the same experience reach out by using the link below.
@BJB61
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