Can I hear from others that have been taken advantage of by this company?

I was accepted for the rapid advance the IRS has not only accepted my return but approved my return I still have not received it also the company that's in charge of dispersing the money charged me for a fee for the rapid advance when it wasn't supposed to be charged at all they tricked us into opening the credit karma account just to get a fee from us when we withdraw the money when we get the money in the same amount of time TurboTax and into it on credit karma