I just got off the phone with customer service.
There is a bug on the desktop/CD version that does not allow you to import 1099s from Chase bank. We started an online return and it worked there.
I hope Intuit will be able to get this bug fixed very soon as there is no option to merge my online and desktop tax returns. I really don't want to enter everything all over again. I know many are dealing with the same issue.
