This issue has come up recently, and we have been notified that clearing your cache and cookies has fixed the problem for other users. Can you try clearing the cache and cookies and let us know if it corrected the problem if you are using the online version. If using Desktop you can log in using a different user account as a workaround. If neither option works and you do not want to wait for a fix, the issue's workaround would be to enter manually. To enter manually, you will follow these steps in TurboTax Online:
- Click Wage and Income
- Click Edit/Add next to Investments and Savings (1099-B, 1099-INT, 1099-DIV, 1099-K, Crypto)
- Click Add Investments
- Click Continue
- Click Enter a different way
- Click 1099-B, Click Continue
- Enter info as it appears on the 1099-B
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