The rounding algorithms in the software are set for rounding down if the value is $0.49 or below and rounding up for $0.50 or above. It should not be rounding cost down and proceeds up. If you are seeing this on your return, we would like to look into it. We can review what is happening if you provide a "token" for your return. A token is a number entered into a TurboTax database where a "sanitized" version of your return is put. Sanitized means that all personally identifiable information is removed, so we see your numbers but not your name, Social Security, business name, etc.
To send us a token, please do the following:
TurboTax Online:
Click Tax Tools in the menu to the left.
Click Tools, and then.
Click Share my file with Agent.
A pop-up message will appear. Click OK to send the sanitized diagnostic copy to us.
Provide the token number that is generated onto this thread.
TurboTax Desktop:
Select the Online menu if the customer is using Windows. Select “Help” if using a Mac.
Select Send Tax File to Agent.
A pop-up message will appear, and the customer will select, Send. If using Mac, "Send Tax File to TurboTax Agent."
Note: Desktop will save a file to your computer unless you uncheck the box.
Another message will appear.
Reply to this thread and provide the token number that is generated.
At the bottom of your reply (with the token), add @bstanley so I will be notified.
@Willzy75
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