if all updates have been applied then it's likely a software glitch because I just tried multiple times with Desktop Deluxe and was successful every time. if you have imported from other sources successfully then is almost certainly a programming glitch. you could always try a uninstall/reinstall but that won't help if there's a bug in the program. i recommend contacting support
5am-5pm Pacific Time (8-8 Eastern) Monday - Friday
https://support.turbotax.intuit.com/contact
800-446-8848
