Investors & landlords

We finally caved in last Sunday, April 03, 2022 and purchased TaxAct.  We spent several hours of going through all the depreciation items over all the years and it was painful.  We never received a response from TT that worked.  All the phone calls to TT and being left without help.  Also, the rudeness of being hung up on when asking for help with the technical issues with the form 4562.  Finally, we gave up.  The TaxAct took awhile to get all information loading into and cost a little more than TT, but worked like a charm.  We finally got a notification on April 06 from TT of an update to this issue.  Even though we used TaxAct, had to see if this update finally worked.  It did.  We then hit another snag as it would not let you file until you had a copy of your personal property tax.  There is a "yes" box and "no" box if you have received the copy of personal property tax.  The only box you could check was "yes" and we had not yet received our personal property tax form.  The copy actually arrived later in the mail that night and we were able to use it.  However, we already filed on April 03, and did no longer need the TT software.  I'm glad that TT fixed the issue and yes we could have probably waited, but to have a technical issue since the middle of January and not fix it till a little over a week before filing being due, was too close for us.  Hopefully all issues are resolved for the rest of you who stayed with TT till the end.