. If I cannot fix the issue on TurboTax Online, is there a way for me to get reimbursed and then file with TurboTax Desktop?
A few other posts I've read here indicate you are not the only one with this issue with the online version. So far, I've not seen the first hint that the issue is being addressed, must less a proposed solution date. I would suggest you contact TTX support for a refund of the online fees, and you use the desktop version. The first thing you need to do though, is to download the .tax2020 file from last year, and place it in your documents/turbotax directory. You'll need it should you need to restart your desktop return from scratch.
