If the amounts on the supplemental statement are all zeros then you do not need to make those entries. Remove all zeros by using the delete key in each space for any entry where you entered a zero. Close your TurboTax account then take the following action.
Next, clear all cookies and cache because computers remember pieces of information we thought we removed.
Once completed open your TurboTax account to see if the looping has stopped. You may not need to go into the K-1 entry again.
If you continue to have this experience you can call TurboTax at 800-446-8848 and schedule a callback from us if no one is available immediately. Also and possibly more conveniently you can use our online page by selecting the link below.
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