NW23
Level 2

Investors & landlords

Even the link you sent to switch over to the online version is broken and unclear. When clicking on it, it simply takes you to a community discussion page where there are others complaining about the same problem. Can you point us to a CLEAR LINK and instructions on how to switch over to the online version? Does this mean we have to start our returns all over?  How does a major tax software company not allow you to import from one of the largest banks in America - and now we are being told it won't be fixed till AFTER the tax season. In addition, the "workaround" is confusing and inaccessible.  Turbotax should offer refunds for those of us who paid for a download product that simply doesn't work.