They only told me that
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Good afternoon! Anthony here with Robinhood Support, and I want to follow up on your inquiry regarding your tax documents failing to import to TurboTax.
After inquiring with our team that handles these requests, it looks like our team discovered an issue which may have affected your ability to import your tax documents. I have received word that this issue has been fixed, and you should be good to try again!
I hope this helps, and if you still continue to encounter issues or have questions regarding your account or tax documents please feel free to respond. We're happy to help any way that we can!
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but they only look seriously on my issue after i send them several screenshot of issue and explain that i done it previous years without issue and have no issue with my account at TD and fidelity so that there was probably an issue on their side. Not sure if it help but try to record the error and share with them to show you use good identifier
