@gtrplayr1976 Let me know if you have trouble getting your refund for your Desktop software. I'll see if I can help. (I can't issue a refund, but I may be able to beat the bushes a little bit). 😉
*** I am NOT a tax expert. I am a seasoned TurboTax user, and volunteer to provide assistance to TT users. Nothing I post is to be considered TAX ADVICE; I bear no legal liability for responses.***
