Crypto ,and CSV files ,and Premier Desktop.

I have TurboTax Premier desktop ,and there is no place to upload .csv files. It's the reason I bought the Premier Edition. It only asked if I had crypto along the way ,and nothing else after that. I found some info on this site that shows this : In the Wages and Income section under Investments and Savings (or Investment Income), select Start or Revisit next to Crypto (1099-B)  ,but Crypto isn't there.
I have already asked for a refund ,so I may try Premier Live IF it will allow these files to be uploaded from my laptop. Unless someone has better info?  I tried contacting customer support. After waiting 2o minutes for a phone call ,and then waiting nearly 20 minutes for someone to FIND the proper info I was disconnected ,and had to start over. Similar experience. Support didn't know the answer , transferred me back to the waiting line. I just decided to try something different.
If anyone has any helpful info on this I would appreciate it.

Thank you.