@Philmb thanks so much for your help. I take it that screenshot below is from the main Chase website, right? You clarified the part about the identity code for me now, thanks. That sounds like the standard identity verification that you get when logging into Chase from a different computer. In this case, I did not get that code. So I'm not sure why this worked for you and still doesn't work for me, but this does give me some thoughts. Thanks again, appreciated.
