Investors & landlords

I realized after submitting my 2020 federal tax return that Turbotax wasn't keeping track of my considerable capital loss carryover so I called turbotax to ask for a remedy for my issue. I was told by the representative, finally, that she would have a supervisor call.  The only responce I have received is an e-mail that " your Turbotax case is closed". If I had known that Turbotax is a FRAUD, I wouldn't have wasted my time using their hack software.