Investors & landlords

Perhaps the reason nobody is saying thanks or selecting a solution is because everyone is simply giving up. But to clarify the issue, when the cost or adjusted basis is required, turbotax doesn't bother to specify FOR WHAT. Just a blank form, sits there blank until the app/web page times out. Tried it in multiple browsers and the android app, the dumb thing never loads the form, and there is no indication whatsoever of which security requires the information. Google searches show similar complaints back to2019, and nothing has been done to fix it? The only fix is to enter summary information and file by mail? Why even have a broker import function at all?