I have used TurboTax for over 10 years to do returns for us and our elderly parents because it used to be faster, easier and more accurate for our situation than other methods. However, I just discovered the issue of rounding brokerage data that is causing large enough discrepancies to increase our tax burden and create major headaches. TurboTax customers with investment forms pay a premium for TT software to prepare tax returns that are supposed to be "100% accurate" with the "biggest refund possible". Since TT introduced this rounding scheme (which actually violates IRS instructions, BTW), returns prepared with TT are no longer accurate and taxpayers risk losing out on refund $ they are entitled to, or facing potential IRS penalties and fraud charges for underpayment due to huge discrepancies introduced by the TT software rounding of investment transactions. Furthermore, it seems that TPTB have no interest in correcting this software issue or providing proper support to their customers. If we cannot depend on the TT 100% accurate guarantee because of errors they willfully introduced and refuse to correct, then it's time to start looking elsewhere for our tax preparation needs! Maybe they would start paying more attention if their high dollar customers started jumping ship en masse....
