I emailed the CEO and a couple other members of their executive team at their publicly-listed email addresses on the company's website. Some assistant is going to read this and give a boilerplate reply, if at all. But the more complaints they receive, the more likely they'll address it, if not this year, then next year.
I'm also hours away from moving off TurboTax altogether. I've only been using them for around 5 years, and with any luck, I'll be filing taxes for the next 50 years. If I decide to move, that just means I'll be spending my tax preparation budget with TaxAct, Credit Karma, Tax Slayer, H&R Block, etc. instead of TurboTax. Oh well.
