Following @DJG 's example, I have written to the CEO asking (1) for an official post by an Intuit employee stating what they told DJG rather than making a user here responsible for communicating their official guidance; and (2) that refunds for the Desktop edition be fast tracked, since their communication with him stated the only way to report capital gains equal to our 1099-B's is by entering the summary totals in TT and attaching or snail-mailing our 1099-B's themselves, where the web version allows attaching it as a PDF but the desktop version cannot.
If I get a response, hopefully it will be in a form where I can just post a link to an official response directly from Inuit on the forum or their website.
@DJG has done us a great service getting a response after months of us all trying. But if Intuit's official response is only going to be through him relaying their response--they really need to pay him for doing their job and so they are bound by what he had to tell the rest of us since they won't state it officially.
