Investors & landlords

I was told by friends all about Turbotax and it was free. Well I some how was charged $80.00 and I am not happy about this.  I am not the type to post bad reviews but I really want to right now. I want to give you the chance to fix this first though. I also do not think I got as much back as I was supposed to. Please forgive me if I was rude. I am just extremely upset about all this. Thank you so much for your time and consideration.