Same problem here. I was told by a tech support expert at Turbotax that it's not that he doesn't want to help us, it's that he can't. Not allowed to. Additionally, a Turbotax product expert informed me that our comments on this community forum are in a vaccum to let us air our grievance so that we feel good and that no one from corporate looks at these posts. Does anyone know anyone we can all contact at Turbotax corportate? Or maybe we could proceed with a complaint to the IRS because Turbotax is taking our money and not following IRS protocols and recommendations. In my case, the IRS recommended to just leave the line blank. But Turbotax keeps automatically rounding my blank entry to a zero. Which is not permitted. By Turbotax. So, anyone out there who has the contacts, please post the names and addresses and I will write to them. Also, sign me up for a class action suit against Turbotax.
