Investors & landlords

It's not duplicated anywhere.  This is not specific to mortgage interest as the problem also occurs when I have yet to add in the mortgage interest but add several miscellaneous expenses.  The other expenses also disappear when the miscellaneous expenses are added in.  There is an error in the code somewhere that is causing this.  Could be because this is a new rental purchase that does not have a full year of ownership and the rental availability is not equal to the full ownership duration as it took a month to get the house ready to rent out.  I have tried several other online tax software packages and I was able to correctly finish my taxes.  Being a software developer for a living, I am curious as to why this doesn't work when other company's products do work.