Website won't allow me to save my expenses on my rental property

I'm under "wages and income" and clicked on "rental property". My 1099-misc saves, same for real estate taxes. Insurance premiums, repairs, utilities, supplies, management fees, professional and legal fees, and travel all say "not started" and show $0.00 for my 2020 tax return. When I click "start" it shows the amount I entered but does not show back up when I click "done" and still says $0.00 and "not started". I've tried getting a hold of tech support but they respond that this is a tax assistance question and that I need to give them more money. This is a problem with entering information on the website, not a tax assistance question.