I can't explain why your 2019 Capital Loss carryover won't transfer to the 2020 return, but you can enter the carryover yourself. To manually enter the loss carryover, open your return in TurboTax, Click on Search, and type in "capital loss carryover", and then click on "Jump to capital loss carryover" in the search results. The program will take you to the screen where you can enter your prior year return.
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