If you are filing with TurboTax online, let's do these steps:
- Check your internet connection. Try to log out and sign back in the program.
- Clear your cache and sign back into the program. To clear cache, click here: Cache
- You may also try a different browser.
- Then try again.
If you are referring to a rental situation, you should not enter any of the mortgage interest amount on your Schedule A. You should ONLY enter the Form 1098 mortgage interest amount under the Rental. The program will then allocate and pro-rate the mortgage interest between rental and personal based on the information of percentage of usage you provided. The amounts should be allocated correctly on your tax returns. ( Schedule E for rental and schedule A for personal)
If you own a rental property, the IRS allows you to deduct expenses you pay for the upkeep and maintenance of the property, conserving and managing the property, and other expenses deemed necessary and associated with property rental. To learn more, click here: Rental deductions
To enter mortgage interest and point information on your rental ( schedule E), here are the steps:
In TurboTax online,
- After sign into your account, select Pick up where you left off
- At the right upper corner, in the search box, type in schedule e and Enter
- Select Jump to schedule e
- Follow prompts
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