Investors & landlords

So I am having the same issue on one of my rental properties with the QBI Passive Loss carried forward from 2019.  The program carried it forward into the "regular tax" loss column, but not the QBI Passive Loss.  Are these then supposed to be the same number, or how do I be sure?  When I entered the same number in the passive loss column it impacted by raising my tax (lessening the deduction) which seams odd as it was actually registering a carry forward loss.  I called support and they indicated it should be a calculated entry but is not working.  Can you confirm or provide guidance as I am very perplexed.

 

Thanks