When an error like this happens, it is because a question in the interview was not answered correctly.
- Please try this:
- Sign in to TurboTax in a browser, not the app.
- Go through your Federal Deduction and Credits
- If you find a 1098 that was entered by mistake, use the wastebasket next to it to delete it.
- On the left hand panel pick Tax Tools
- Tools
- Delete a form
- Check your Federal forms first and then your state forms and delete any that refer to 1098.
- Run the Review for Federal and State
If that does not remove the error message go through your federal and CA state return again and try to find the question about home mortgage and home equity. Make sure that those questions are answered correctly.
