I looked at the profile settings and it doesn't say anything about whether I'm online or desktop. When I hit the "Help" icon in the desktop version it sent me here to ask the question.
I do have an online account from having used that for the past few years so that may be what is popping up when the program sends me to the internet. I guess trying to save money using a CD is costing me as this has pretty much taken a full day and I still don't know how to move forward.
