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Unable to import data from Schwab or Vanguard into 2025 pc desktop
I have Premier desktop installed on a PC. I go through the import process for both Schwab and Vanguard, and it seems to run properly (including the message: "Success! We got your tax data.") . However, I cannot then "continue" to a new screen. If I hit "continue", it just takes me through the same process of importing (which I've done). There's never an option to go on to the next import. If I go back, it says there's nothing imported (and if I switch to Forms there's no data where there should be data). I tried this with both brokerages, with the exact same issue. Spoke to an Intuit helper, who was unable to help (she said, just enter it manually... but that's a lot of entries when I get to stock transactions!). This hasn't been an issue in prior years. Is there a software glitch? Is someone trying to fix it? Or is there a secret work-around? Please, would some Expert help!!