The inability to simply DELETE stock/bond entries is just AWFUL. Not only can you not simply delete an entry at the top level, now I find out you cannot even delete entries at the line item level.
I have multiple accounts at the same brokerage firm, and if I make the slightest error in any individual entry (which is easy to do given how the screen behaves), there is NO WAY to simply delete the entry (!!). This is unbelievable.
In addition, the lack of customer service attention to this very important issue is also rather astounding considering I have given detailed instructions how to recreate the problem. No one has tried to do it, and, apparently - it is all my fault. Yet I am a *very* experienced TT user and have never had this issues in the past. This software is a disaster and if these problems are fixed ASAP I will never buy TT again.
Perhaps if TT worked as hard on *fixing* these simple problems instead of emailing me "badges", I wouldn't have to spend so much of my time emailing to get basic problems fixed.
Add to that how bad the Intuit Home page is designed and this is just a mess. Sometimes it's hard to even log-in and get to this thread! Instead I am asked this idiotic survey about what product I need when I have already bought and downloaded TT for 2024 already (!). The homepage should be completely redesigned imho.
Adding all this together and the goal certainly appears to make *everything* so complicated for any use that wants to download TT to a desktop on work on his/her taxes offline sooooo difficult and exasperating as to make them buy some other version of TT instead or to hire a TT "expert" to do the taxes for them. Well, all you are doing with me is driving me away to a competitor. Heck, I have spent 10x the time on my taxes this year than last year's TT and I still haven't even got all my brokerage statements yet. I could have done this by HAND and spent less time. What a friggin' disaster.
