I agree with tagteam that it should have transferred - and maybe trying again will solve it. You can also try the following before calling:
- Sign in to your TurboTax account and open your return by selecting Continue or Pick up where you left off in the progress tracker.
- Search for capital loss carryover, and then select the Jump to link in the search results.
- Select Yes on the screen Did you have investment losses you couldn't claim last year?
- Enter the info about your capital loss on the following screens.
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