AmyC
Expert Alumni

Investors & landlords

Since the steps are simple, maybe the program isn't flowing correctly or perhaps you don't qualify due to additional income.

 

Follow these steps:

 

Desktop version: 

  1. Delete the form
  2. Save your return while closing the program.
  3. Update the program
  4. Open
  5. Enter the information again.

Online version:

A full or corrupted cache can cause problems in TurboTax, so sometimes you need to clear your cache (that is, remove these temporary files).

For stuck information follow these steps:

  1. Delete the form/ worksheet- if possible, see How to Delete  
  2. Log out of your return and try one or more of the following:
    • Don't use Internet Explorer.
    • Clear cache and cookies,
    • Sign in using a different browser.
    • Sign in using a different device.
  3. Log back into your return.
    • Enter the information again.

Then try again:

  1. Continue through Minnesota Interview Questions
  2. When you get to Other Forms you may need, select Property Tax Refund
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