pr-2024
Returning Member

Investors & landlords

Yes, the problem is still there.

 

I am using TurboTax Premier version for Desktop. The product is activate and I have checked and applied the Updates - multiple times.

 

I did call the Support desk. Here is my Case # [phone number removed]. The support folks explained that they are the first line of support and the issue I am describing is not within their expertise. They asked me to speak with a TT Attorney, instead. I did speak with the Attorney as well, but he didn't answer my question; instead, he kept saying everything looks good and not to worry. I finally gave up.

 

I think the issue is a software bug, but I am not clear how to reach out to the technical support. Can you point me to the technical support number?

 

Meanwhile, I have tried several experiments, none of which have helped. For example, I deleted the imported record, and then manually entered the same information. No change occurred in the Forms. I have looked at these forms: Schedule B, Schedule D, and form 8949. I don't see the number from Box 1f showing up anywhere.